Consulting Services
Patti Lind consults with individuals and businesses on communication
skill development. She tailors her approach to each client's unique situation,
assessing the chief problem areas and creating an action plan to address
communication issues. This action plan may include training, facilitation,
and coaching.
Communication Training
The ability to effectively communicate is a critical skill that all team
members should possess. Patti frequently consults with clients on these
topics:
- Essential Communication Skills
- Listening When it is Difficult to Listen
- Conflict Resolution
- Facilitating Effective Meetings
- Giving and Receiving Feedback
- Dealing with Difficult Situations
- Maintaining Motivation
Teambuilding
Due to a variety of circumstances, a group may have lost trust in its
ability to resolve conflicts through communication. Members of the team
may be refusing to speak with one another, there may be inappropriately
placed anger, there may be problems with rampant gossip. In these situations,
additional guidance is needed to allow the group to begin communicating
again.
As a teambuilding consultant, Patti works with each client to identify
the activities and conversations that would most benefit the team. She
is skilled at setting people at ease and ensuring a non-threatening, respectful
experience for everyone present.
Relationship and Individual Skill Development
Occasionally one individual has trouble integrating within a team. In
this situation, Patti consults with the team to assess the driving force
behind the conflicts. She then provides recommendations to supervisors,
meets with the individuals one-on-one, and, if appropriate, facilitates
conversations to help resolve conflicts.
Patti also works with individuals on improving their communication and
leadership skills. She consults with clients on holding effective meetings,
communicating effectively with employees, and successfully handling conflicts.
Meeting Facilitation
A successful meeting is one where the participants remain focused and
engaged. Disruptive behavior, several dominating participants, or low
participation can easily render a meeting useless.
Patti works with clients to keep meetings on track and on schedule. She
can help facilitate everything from typical work meetings, to conflict
resolution sessions, to retreats.
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