Resources

Authored Books

Communication at Work is a collection of short reflections written to help guide individuals through challenging situations at work and at home.  Drawn from decades of experience coaching physicians, leaders and staff in the health care industry.  Patti Lind provides practical, down-to-earth suggestions on how to build better relationships, reduce tensions, and talk through disagreements.  The book is designed to stimulate personal reflection as well as discussions within work teams.

Available in both paperback and Kindle versions and may be purchased through Amazon, Barnes and Noble and Powell's online. To purcahse the book from the Inkwater Press Bookstore, the primary publisher, use the links below:

• paperback
• kindle

Articles

Below are links to several articles Patti Lind has authored regarding effective communication skills and behavior.

Most documents are in pdf format and you will need Adobe Reader to view the file.

• Mending fences
  From Woman's Day magazine, 8/09/2013

• How to Take the High Road in Communication
  From trainingmag.com, 1/25/2013

• Keys to Effective Meetings: Time, Tone and Planning
  From the Portland Business Journal, 2/23/2007

• When Good Intentions Produce the Wrong Results

• Lessons from Motorcycle Riding for Life in the Clinic

• There is No Place for Fear in Health Care

• Setting up Behavioral Expectations for your Clinic
  Setting up Behavioral Expectations for your Clinic
  

Archived Newsletters

2017

• Jun. - Frequently Frustrated?

• Mar. - Voices with Impact

• Jan. - First to Judge

2016

• Dec. - Giving Your Presence

• Nov. - Edges

• Sep. - Playing the Victim

• Aug. - An Affirming Lifestyle

• Jul. - Open Opinion, Open Communication

• Jun. - Thoughts on Aristotle

• Apr. - Not a Failure, an Opportunity

• Mar. - Slow Down – Curves Ahead

• Feb. - Conflict Avoidant

• Jan. - Crossing Paths